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Activation of SoftCert / SuisseID succeeded
Your software certificate is successfully activated.
You can now log onto E-Banking with the certificate
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For your information Mandatory input More security with logout Activation code Password updated SMS code Enter PC description Thank you for using Digital Banking Security questions saved
The SMS code has been resent to your mobile device. The new password must be between 8 and 32 characters in length. Enter the user name. This is case-sensitive so make sure the CAPS-lock key is not pressed. Enter the password in a secure mode. This is case-sensitive so make sure the CAPS-lock key is not pressed. Do not share the password in any way with a third party. Enter the phone number in international format, i.e. +41771234567. Please enter the activation code you received by post. Your password has been changed successfully. Enter the software certificate Code A you have received by post. Enter the software certificate Code B you have received by post. Enter the contract name. This is the name with which you log into E-Banking. Enter your date of birth. Specify the date as MM.DD.YYYY or select it from the calendar. Accept the terms and conditions. Their acceptance is mandatory. Enter your current password. Do not share the password in any way with a third party. Enter a new password. Do not share the password in any way with a third party. Confirm the new password. Do not share the password in any way with a third party. Enter the requested matrix code. Consult the printed matrix, use the letter for rows and the number for columns. Enter the SMS code you received on your phone. Optimised login process requires a binding-cookie to be installed on your computer.
Binding-cookie may be removed in E-Banking under 'Services > Settings > Access'.
The last E-Banking session didn't come to an end with a click on the logout link.
We recommend you to click first on the logout link and then close the browser window to end the E-Banking session.
You have successfully logged out of Digital Banking. Thank you for setting your security credentials. You can now continue logging into Digital Banking. If you forget your password you can create a new one by entering your User ID, clicking the forgotten password link and providing answers to the questions provided.
Mandatory input missing Login failed Locking failed You have been logged out. Your session has timed out. No device registered. Server not responding. Failed to process request Activation failed No device registered Missing answer The passcode is invalid. The matrix code is invalid. The SMS code is invalid. The SMS code has expired The CLX.FotoTAN code is invalid Incorrect login details You have entered an incorrect User ID Missing contract number Invalid password Missing password Invalid phone number Invalid activation code Missing activation code Security answers length validation Invalid contract number Missing contract number Invalid date of birth Missing date of birth Pending disclaimer acceptance Pending acceptance Invalid current password Invalid new password Missing new password Invalid confirmed password Missing confirmed password Invalid passcode Missing passcode Invalid matrix code Missing matrix code Invalid SMS code Missing SMS code Password mismatch SMS code Code missing Device name missing Device name invalid Device unreachable Confirmation rejected Code Expired Device activated Your device has been successfully activated. Would you like to open mobile banking? If you do not complete the activation process you will need to start it again. Are you sure you want to continue? Your device has been successfully activated. Biometric protection is already configured on this device. Would you like to use it to access your banking? Biometric protection has been successfully enabled for your Mobile Banking App. Device certificate invalid PushTAN code rejected
Please log in again. Your login details do not match our records. Please supply values for all the mandatory fields. You must enter a valid contract number. Please enter your Digital Banking password.
If you forgot your current password, you can order a new one by selecting 'Password' below.
A new password will be sent to you within the next few business days.
You can also lock the contract by selecting 'Lock contract' .
Please enter your Mobile Banking password. You must enter a valid SMS code. Please provide valid CLX.FotoTAN code. You must enter a valid matrix code. You must enter a valid phone number. Please enter the number in international format (e. g. +41771234567). Enter the next passcode from your security list. Your login details do not match our records. Enter the user name. This is case-sensitive so make sure the CAPS-lock key is not pressed. Enter the password in a secure mode. This is case-sensitive so make sure the CAPS-lock key is not pressed. Do not share the password in any way with a third party. Access is not authorised for this username. Please enter the correct passcode.
Please enter the correct matrix code.
Please enter correct CLX.FotoTAN code.
Please enter the correct SMS code or request a new one.
Request a new SMS code by clicking on 'Resend SMS code' .
Please enter the activation code you received by post. The maximum number of resends has been reached. Please enter the correct credentials. This username is only permitted to log in with a CLX.Sentinel stick. Contract is accessible only via Offline-Tool. Password recovery not available for this contract. No registered channel for delivering a confirmation code. Please provide a correct answer to at least one question in each group. The server failed to process the request.
Press the 'Back' button to return to the home screen and try again.
If the problem persists, please contact the help desk.
We are sorry, an error has occurred. Please try again. An error has occurred please reload the page. You must enter your current password. You must enter a password. You must confirm the password by entering it again. The new password is not valid. Please try again. The new password must be at least 8 characters long and must differ from the old password. Please try again. The new password is too long. Please try again. The new password and the confirmation password don't match. The new password matches the old password. Please supply a different one. Please enter your security number. Please confirm the security number by entering it again. The security number does not match the confirmation security number. The new security number may only contain digits. Please try again. The new security number must be at least 6 digits. Please try again. The new security number may not be longer than 12 digits. Please try again. The activation code is not valid. Please try again. Please enter your activation code. This activation code is no longer valid for use. The new PIN and/or password must be different from the PIN and/or password previously used. You are not able to log in via this page because your contract is configured for different authentication controls. The Personal Identification Number (PIN) does not match the confirmation Personal Identification Number (PIN). Your Personal Identification Number (PIN) cannot start with the number zero. Please select an alternative PIN. Your Personal Identification Number (PIN) cannot start with the number zero. Please select an alternative PIN. The phone number is incorrect. Please enter a description for this PC. In order to use E-Banking, you are required to accept the Terms and Conditions. Master password Missing phone number In order to use E-Banking, you are required to accept the Terms and Conditions. Please enter the code or request a new one. Please make sure your device is connected to the Internet and request a new code. If you would like to access Digital Banking please restart the login process by clicking the "RESTART LOGIN" button. Your notification code has expired. Please request a new code by clicking the button below. There is no active activation code. You can not activate this device. Your device is now activated. Would you like to log into Mobile Banking? Your device is now activated. Device activation failed. We could not verify your code, please check that you entered the correct one and retry. The activation code for your contract has already been used in attempt to activate another device. Certificate error. Please enter a device name. This name is already in use. Please select a different name. Device name cannot contain any of the following characters: \ / < > [ ] { } * . ? : ; - | & ' " Authorisation failed An error occured when processing the login request. You will be forwarded to 3rd party application. Please try again later. You need to define at least three Security Answers in each section. You must ensure you have entered 3 or more characters in each answer. Contract is already bound to device. Device certificate for your device is not valid. The login code was rejected on the mobile device. Please restart login.
Please click continue to proceed into Digital Banking
You have logged in successfully.
If you need assistance, please contact us.
Desktop login cookie was not created because you reached maximum number of allowed desktop cookies. In the settings section the existing cookies can be deleted in order to create a new one.
You have successfully logged out of Digital Banking.
To log back in to Digital Banking, or to access our Hampden & Co. website, please click on the links below.
You have successfully logged out of Digital Banking.
If you would like to log back in, please click the 'Close' button below.
Working hours
Helpdesk:
0800 12 34 56
(Free of charge)
After locking, you can no longer use this e-banking contract. A contract can only be unlocked by the bank. Do you really want to lock the contract?
To add another contract and have access to their accounts and information in your E-banking, tap on the button below.
How to obtain an SMS code
Hints to log in with CLX.FotoTAN
Here we provide hints on how to use CLX.FotoTAN login method.
To log into Hampden & Co Digital Banking, please ensure that the notification code below matches the one displayed on your registered mobile device
Time to confirm:
secexpired
If push notifications are switched off on your device, please open the app to access the code.
Activation required
Welcome to Hampden & Co. Digital Banking.
To activate your access you must firstly log in via the mobile app. The app is available for download from both the Apple App Store and Google Play Store depending on your device.
Please contact your Private Banker if you require any assistance.
Welcome to Hampden & Co. Digital Banking.
Please select and answer questions from the drop downs below. This feature will allow you to reset your password should you forget it.
Security
question 1
Answer
Security
question 2
Answer
Security
question 3
Answer
Password Recovery
Security questions
Please provide a correct answer to at least one question in each group. Inputs are case sensitive.
Password Recovery
A new password was generated for your contract. When you receive it, use it to login and change the password.
You have logged in the first time with your new E-Banking password. For security reasons, we ask you to change it. You have logged in using E-Banking password recovery. For security reasons, we ask you to change the password.
How do I create a secure password?
Your password must be at least 8 alphanumeric characters and include at least one uppercase letter, one lowercase letter and one number.
Your current matrix card is about to expire, inhibiting you from logging in until receiving a new card in the mail.
Do you really want to order a new matrix card?
This phone number must be activated before it can be used in E-Banking. Please enter the activation code you received by post for this phone number.
If you have received the activation letter please proceed according to the instructions in the letter and click 'Next' when done. Also, please click 'Next' if you do not want to perform CLX.FotoTAN device activation at this time.
Activation code required
Please wait for the activation code. The activation code will be sent to you.
You successfully registered your phone number.
An activation code is mailed to you within the next business days.
The activation code is required for accessing the E-Banking.
If you use E-Banking on the same mobile device as the one used for receiving your SMS code, the security of your access is impaired. Please confirm that you receive the SMS code on a different mobile device as the one used for the Login.
We are continually evolving E-Banking and use technologies that are only supported by modern Internet browsers. Your browser needs to be updated for E-Banking to work best.
Allow access to {0}
Please confirm that you give {0} the following abilities for the given contract number:
Disclaimer
Any information and data provided by Crealogix AG to {0} and used by {1} directly and indirectly in the performance of this Agreement shall remain at all times the property of the bank.
Read (to be removed later) Write (to be removed later) View only to account balances View only to account details View only to account permissions View only to account transactions View only to advisor information View only to customer information View only to user information Initiate payments
Activate your device
To enable use of Digital Banking please enter your details in the fields below to begin the activation process.
Replace device
You have reached the maximum number of activated devices. Select a bound device that you wish to replace with the new device. Please note, you will not be able to use this device for login anymore.
Would you like to replace an existing bound device with this new device. Please note, you will not be able to use this device for login anymore.
Replace existing bound device
Define device name
Please accept the default name for this device or create a new one.
The activation code will be sent to the device below. If this is correct, tap on 'Next'.
Please select a device below for the activation code to be sent to.
Information
If your desired device is not shown, please go to the desktop banking to add a new one and start the activation process again.
Please select the number that you would like the activation code to be sent to.
Information
An activation code will be sent to the registered mobile number shown below.
An activation code will be sent to the registered mobile number shown below.
Information
If your desired phone number is not shown, please go to the desktop banking to add a new one and start the activation process again.